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We're looking for tax prep volunteers to help low-income families


Lao Family is part of the Earn It! Keep It! Save It! Bay Area network, a program of the United Way Bay Area, which provides free tax preparation to low- to moderate-income individuals, families, and seniors. Tax returns are prepared by trained and IRS certified volunteers at local community organizations like LFCD.

Last year, more than 3,900 volunteers helped to prepare over 51,000 tax returns and returned $57 million in total refunds to local residents. This money was returned to the pockets of Bay Area residents and put back into the local economy.  We need your help to reach even more families in 2011!

Join our exciting coalition of volunteers – we will provide training to assist low-income families and seniors in your community.  Lao Family provides this service at all three of our locations in Oakland, San Pablo, and Sacramento.

Volunteer Requirements

  • All of our tax preparers and screeners must be trained and certified by the IRS. Training classes will be held on four days in December, after work hours on Thursday and on Saturdays. For tax professionals or experienced volunteers, an online training and certification tool is available in November. 
  • Site operation hours vary by site but each volunteer is asked to commit to volunteer regularly (at least a 4 hour shift per week), beginning late January through April 15th. 
  • All of our volunteers need to be comfortable working with a computer.

Volunteer Positions

  • Tax Preparer: Tax preparers assist taxpayers with their tax returns during the tax season.  Volunteers will complete a training course and become IRS certified to prepare taxes.  Bilingual tax preparers are always in high demand.
  • Screener: Screeners are responsible for assisting clients with the intake form and ensuring taxpayers have the correct tax documents and identification.  This is a critical role as it is the initial point at which important tax return information is gathered and verified.
  • Interpreter: Interpreters aid taxpayers by working alongside the tax clients and tax preparers. Spanish speaking Volunteers are always needed. Training is provided by each tax site.
  • Greeter: Greeters welcome tax filers to the tax site during the tax season, and may also inform taxpayers about other available community resources. Training is provided by each tax site.

Interested in volunteering or learning more?
Call Claudia Lepe at 510-533-8850 or email clepe@lfcd.org

Download the flyer here!